na INLIS000000000000230 20240912092729 0010-0824000230 240912 0 ind Etika Customer Service / Kasmir Kasmir, Kasmir 1 Jakarta : RajaGrafindo Persada, 2008 204 .hlm ; 21x14cm 979-3654-27-9 174.4 KAS E C.1 174.4 Etika Bisnis 120111300000334