00584     2200205   4500001002100000005001500021035002000036008004100056245008500097100002000182260003700202300002600239084001800265082000800283650001900291250000600310020002200316990002000338990002000358INLIS00000000000275820241209021615  a0010-1224000290241209                           0 ind  1 aCustomer Reationship Management (Manajemen Hubungan Pelanggan) /cFrancis Buttle  aButtle, Francis  aAmsterdam :bElsevier LTD,c2004  a432 hlm. ;c245x19 cm  a658 BUT C C.1  a658 4aManajemen Umum  a1  a978-0-7506-5502-6  a081111200005025  a081111200005026