na INLIS000000000002758 20241209021615 0010-1224000290 241209 0 ind Customer Reationship Management (Manajemen Hubungan Pelanggan) / Francis Buttle Buttle, Francis Amsterdam : Elsevier LTD, 2004 432 hlm. ; 245x19 cm 658 BUT C C.1 658 Manajemen Umum 1 978-0-7506-5502-6 081111200005025 081111200005026