Customer Reationship Management (Manajemen Hubungan Pelanggan) text Amsterdam Elsevier LTD 2004 1 ind 432 hlm. ; 245x19 cm Francis Buttle Manajemen Umum 658 658 BUT C C.1 978-0-7506-5502-6 241209 20241209021615 INLIS000000000002758 Converted from MARCXML to MODS version 3.5 using MARC21slim2MODS3-5.xsl (Revision 1.106 2014/12/19)